Terms and Conditions
Welcome to KGN London! These Terms and Conditions of Service govern your use of our website (https://kgnlondon.com/) and the purchase of products from us. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding with any purchase.
1. General Information
1.1 Company Information:
KGN London is a company located in the UK. Our registered address is 23, Phoenix Distribution Park, Phoenix Way, Heston, Tw5 9nb. For any inquiries or information, please contact us via email at info@kgnlondon.co.uk.
1.2 Age Restriction:
By using our website and purchasing our products, you confirm that you are at least the legal drinking age in your jurisdiction. It is your responsibility to comply with the age restrictions applicable to the purchase and consumption of alcoholic beverages in your country.
2.Product Availability and Descriptions
2.1 Product Availability:
We strive to ensure that all products listed on our website are available for purchase. However, in the event that a product becomes unavailable after you have placed an order, we will notify you promptly and provide alternatives or issue a refund for the unavailable product.
2.2 Product Descriptions:
We make every effort to accurately describe our products, including their ingredients, flavours, and nutritional information. However, please note that product descriptions may be subject to change without prior notice. We recommend reviewing the product packaging and labels for the most up-to-date information.
3.Ordering and Payment
3.1 Order Placement:
To place an order, add the desired products to your shopping cart and proceed to checkout. You will be required to provide accurate and complete information, including your shipping address and payment details. By submitting an order, you represent and warrant that the information provided is true, accurate, and current.
3.2 Order Confirmation:
Once your order is placed, you will receive an order confirmation email. This email serves as acknowledgment of your order and includes important information such as the items ordered, the total amount payable, and the shipping details. Please review this email carefully and contact us immediately if any changes or corrections are necessary.
3.3 Payment:
We accept various forms of payment, including credit cards, debit cards, and other secure payment methods. By providing your payment information, you authorize us to charge the applicable amount for your order.
4. Shipping and Delivery
4.1 Shipping:
We offer worldwide shipping. Please refer to our Shipping Policy for detailed information regarding shipping methods, rates, and estimated delivery times.
4.2 Delivery:
We strive to deliver your order within the estimated delivery timeframe. However, please note that delivery times may vary depending on the shipping method selected and the destination. We are not responsible for any delays caused by customs clearance procedures or unforeseen circumstances beyond our control.
5. Returns and Refunds
5.1 Return Policy:
Due to the nature of our products, we do not accept returns after the order has been shipped.
5.2 Refunds:
Refunds will be issued in accordance with our Return Policy. Please allow a reasonable processing time for refunds to be credited back to your original form of payment.
6. Intellectual Property
All content on our website, including but not limited to text, images, logos, trademarks, and product descriptions, is the intellectual property of KGN London. You may not use, reproduce, distribute, or modify any of our content without our prior written consent.
7. Limitation of Liability
To the extent permitted by applicable law, KGN London shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our products.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms and Conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
9. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@kgnlondon.co.uk or by mail at 23, Phoenix Distribution Park, Phoenix Way, Heston, Tw5 9nb, UK or you us contact on WhatsApp +447475654260
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Note: These Terms and Conditions are subject to change without prior notice. Please refer to the most recent version available on our website for the latest updates.