Shipping Policy

Thank you for choosing KGN London for your drink and juice purchases. We are committed to providing you with a seamless and reliable shipping experience. Please review our shipping policy below for important information regarding shipping, delivery, and returns.

    1.  Shipping Destinations

We offer worldwide shipping, allowing customers from around the globe to enjoy our products. Whether you are located in the UK or any other country, we will deliver your order to your desired destination. 

    2. Shipping Methods and Rates

We strive to provide you with the best shipping options and rates. The shipping cost will be calculated based on the weight of your order, the destination, and the shipping method you choose during the checkout process

   3. Shipping Times

We understand the importance of receiving your order in a timely manner. Once your order is placed and payment is confirmed, we will process and ship your order within one day. The estimated delivery time will depend on the shipping method selected and the destination. Please note that international shipments may be subject to customs clearance procedures, which can cause additional delays beyond our control.

   4. Tracking and Order Status

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment. Please note that tracking information may take some time to update after the package has been shipped.

   5. Customs and Duties

For international shipments, customs duties, taxes, and fees may be applicable depending on the destination country's regulations. These charges are the responsibility of the customer and are not included in the product or shipping costs. Please check with your local customs office for more information on any potential charges that may apply to your order.

   6. Return Policy

Due to the nature of our products, we do not accept returns after the order has been shipped. If you have any concerns or issues with your order, please contact us at info@knglondon.co.uk.  We will work with you to resolve any problems and ensure your satisfaction.

    7. Contact Information

If you have any questions or need further assistance regarding our shipping policy, please contact us at:

WhatsApp: +447475654260

Email: info@kgnlondon.co.uk

Address: 23, Phoenix Distribution Park, Phoenix Way, Heston, Tw5 9nb, UK

We are here to help and provide you with the best possible shopping experience.

By placing an order with KGN London, you acknowledge that you have read, understood, and agreed to our shipping policy.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version available on our website for the latest updates.