Privacy Policy
At KGN London, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose information when you visit our website or make a purchase from us. By using our website and providing your personal information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
When you visit our website, we collect certain personal information from you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you place an order, subscribe to our newsletter, or contact us through our website.
1.2 Non-Personal Information:
- We may also collect non-personal information, such as your IP address, browser type, referring/exit pages, and operating system. This information is collected automatically and helps us analyse trends, improve our website, and enhance your overall experience.
2. Use of Information
2.1 Personal Information:
-We use your personal information to process and fulfil your orders, communicate with you about your orders, and provide customer support. This may include contacting you via email or phone regarding your order or responding to your inquiries.
- We may also use your personal information to send you marketing communications about our products, promotions, and special offers. You may opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
2.2 Non-Personal Information:
- Non-personal information is used to analyse trends, administer our website, track user movement, and gather demographic information for internal purposes. This helps us improve our website and tailor our products and services to better serve our customers.
3. Information Sharing
3.1 Third-Party Service Providers:
- We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers have access to your personal information and are obligated to handle it securely and confidentially.
3.2 Legal Obligations:
- We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to remove the information from our systems.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at Email :- info@kgnlondon.co.uk
By using our website and providing your personal information, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.